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Covid-19 _ Corona Virus Notice

03/15/2020
by Ronald Brilliant
Covid-19 _ Corona Virus Notice

Dear Customer,

Our hearts and thoughts are with all the families, friends, businesses and community members who have been impacted by the COVID-19 outbreak.

Your entire Bunga Pads® team is focused on supporting the efforts of our local health officials and government leaders working to contain the spread of this virus. Our responsibility to protect the health and wellbeing of our employees, customers and vendor is our top priority, and it’s important to us that we share the precautions we are taking across our operations with you.

· We are cleaning and sanitizing our offices more frequently.

· We are reviewing and sharing the latest insights and advice from the World Health Org, Centers for Disease Control, our insurance companies, and local governments with our teams, to prepare them to respond quickly as this situation changes.

· We are monitoring the local response and impacts in all communities where we provide our products, so that we are ready to adapt as needed to minimize any disruptions to our direct customers and resellers’ businesses.

· We have made sure that contingency plans and added redundancy to key production activities are in place, so we are ready and able to keep all our commitments to you.

At this time, the Bunga Pads® facility is operating with no restrictions, and no changes to production or delivery services and all our partners and suppliers are operating without restrictions.

Recent information suggests that the Covid-19 virus can live on surfaces for many days. Our products are medical grade and made according to very high standards. We do not buy or manufacturer any products in China or in the European Union, including but not limited to Spain or Italy. Our gel materials and other products, including all our sports braces are made in the USA.

However, the public response to this challenging situation is changing rapidly. As this continues, some impacts to our service may become unavoidable, depending on local conditions and restrictions in each community. We promise that we will keep you informed of any necessary changes to our operations via direct email and our website - we will make sure to alert you of any potential delays, or changes we must make to production or delivery timeframes in response to this situation.

During this difficult time, we want you to know that your business and your support means a great deal to our team. We value your trust, and everyone at Bunga Pads® is committed to providing the reliable support that you need and expect - today, tomorrow, and always.

Pricing for the balance of the month of March 2020 shall be reduced for all our retail customers. We are also providing special pricing for our dealers so that during these difficult times our customers can “Stay in the Game”.

Sincerely,

Ronald Brilliant